Why is Twitter a popular way for customers to communicate with or complain about a business? A. A Twitter account from a company is often verified so people know they are talking about the actual company when they tweet about them. B. A Twitter account can be found more quickly than a phone number, making it a favorite method of many consumers for reaching out. C. Many people use Twitter to complain about a business because they can remain anonymous. D. People prefer to use Twitter to contact a business because they can do it from their mobile. Answer Workspace Report Discuss Answer with explanation Answer: Option B Explanation A Twitter account can be found more quickly than a phone number, making it a favorite method of many consumers for reaching out. You have demographics and firmographics data. The company size is Firmographics. Workspace
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