The Consumer Protection Act (CPA), 2019, which has replaced old Consumer Protection Act 1986 has come into force w.e.f. July 20, 2020 aiming to enforce and protect the rights of consumers, and provide an effective mechanism to address consumer grievances. The act was briefed by Union Minister for Consumer Affairs, Food & Public Distribution Ram Vilas Paswan through video conference with media.The Act proposes the establishment of a Central Consumer Protection Authority (CCPA) to promote, protect and enforce the rights of consumers, and make interventions in situations of unfair trade practices
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